The OSS/BSS Agility Formula: 3D Vision

How do you obtain 3D Vision? By combining network and user data across your organization to put the customer at the center of attention.

Having 3D Vision means tearing down the walls within the organization to combine network and user data to optimize service delivery and address customer needs more proactively. It’s all about putting the customer at the center of attention.

http://www.ericsson.com/news/131211-the-ossbss-agility-formula-3d-vision_244129226_c

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